Report An Issue¶

You’re facing an issue? The result of an action is not what was expected? You can not activate an optoon? You want to ask a new option to make Phraseanet se more easy?

Then you have to open an issue, but please before that, consider the following rules:

• You are sure you got the latest Phraseanet version
• You are sure your system has been patched after the update
• Your issue can always be reproduced when chaining some simple actions.
• You have read the FAQ for help for known issues
• You are sure your problem has not already been reported in the bug tracker

If this is OK (pfiou!), open an issue in the bug tracker with a gist of the output of:

bin/console check:system

Be sure to:

• Never just copy/paste the result
• Give the simplest way to reproduce your issue step by step
• Give the browser you’re using and the version.