Report An Issue¶

You’re facing an issue ? The result of an action is not what was expected ? You can not activate an optoon ? You want to ask a new option to make Phraseanet se more easy ?

Then you have to open an issue, but please before that, consider the following rules :

• You are sure you got the latest Phraseanet version
• You are sure your system has been patched after the update
• Your issue can always be reproduced when chaining some simple actions.
• You have read the FAQ for help for known issues
• You are sure your problem has not already been reported in the bug tracker

If this is OK (pfiou !), open an issue in the bug tracker with a gist of the output of :

bin/console system:doctor

Be sure to :

• Never just copy/paste the result
• Give the simplest way to reproduce your issue step by step
• Give the browser you’re using and the version.