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Phraseanet Documentation

Table Of Contents

Vous consultez actuellement la version 3.7. Consulter une autre version :

FAQ

I can not upload more than 2Mo

Update the limit to 200 Mo :

  • In php.ini :
upload-max-filesize = 200M
post_max_size       = 200M

Do no forget to restart your configuration (Apache or PHP-Fpm)

If you’re using Nginx, you have to allow big requests :

  • In nginx.conf :
http {
    ...

    client_max_body_size 200M;

    ...
}

Results are presented with a hot air balloon

Verify that subdefinitions creation task is started in Admin module. Refer to the task manager documentation.

Results do not contains any thumbnails

If there is no thumbnails (only titles), then the thumbnail folder is not correctly mount in the webserver.

Verify that the /web alias is mounted in virtualhost and that it points to the correct folder. Refer to the installation documentation.

When editing a lot of documents, an error message can happen

Suhosin module can limit the number of paramaters of HTTP queries. You can try to raise the limit :

suhosin.post.max_vars    = 12000
suhosin.request.max_vars = 12000

When I edit users rights, some are not saved

Suhosin module can limit the number of parameters of HTTP queries. You can try to raise the limit :

suhosin.post.max_vars    = 12000
suhosin.request.max_vars = 12000

Installation has been cancelled, how to restart it

Just remove the following files

  • config/config.yml
  • config/connexions.yml
  • config/services.yml